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Join the Team


Customer Service Representative Job Responsibilities:

  • Serves customers by providing product and service information and resolving product and service problems.

  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.

  • Opens customer accounts by recording account information.

  • Maintains customer records by updating account information.

  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

  • Maintains financial accounts by processing customer adjustments.

  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.

  • Prepares product or service reports by collecting and analyzing customer information.

  • Contributes to team effort by accomplishing related results as needed.

[Work Hours & Benefits] Here is where you can highlight working hours and benefits specific to your company. This is another chance to sell potential applicants on things like overtime or seasonal availability. You should also list any benefits that set your firm apart, like paid vacation time or family leave, commuting credits, and childcare reimbursements.

Customer Service Representative Qualifications / Skills:

  • Customer service

  • Product knowledge

  • Market knowledge

  • Quality focus

  • Problem solving

  • Documentation skills

  • Phone skills

  • Listening

  • Resolving conflict

  • Analyzing information

  • Multi-tasking

Education, Experience, and Licensing Requirements:

  • University/college degree is an asset

  • Familiarity with office software and phone systems a plus

  • Previous experience, especially in particular industry, preferred


Job Responsibilities

  • Work as a team with other maid staff, coordinating housework to get the best possible job done as quickly as possible and communicate any work environment issues to supervisory staff

  • Dust all furniture, wall hangings and window blinds, periodically vacuuming drapes

  • Deep clean the kitchen and all bathrooms and empty all wastebaskets and take refuse to the trash disposal for a healthy home environment

  • Vacuum all carpets and rugs and occasionally shampoo them at the direction of the client

  • Sweep and wash floors with a mop or powered scrubbing tool and wax if necessary to make them sparkle

  • Change bed linens and towels, wash and dry them, and make beds to create cozy bedrooms

  • Pick up extra cups, glasses, newspapers and books and put them in their proper areas to tidy the house and present an organized environment

  • Wash windows, ceilings, and walls and wash and polish woodwork as needed

Job Skills & Qualifications


  • Customer Service oriented

  • Legally authorized for work in the United States and have a clean background check

  • Dependable and hard working

  • Able to lift up to 30 pounds


  • Comfortable working in homes with pets

  • Available occasional Saturdays

Careers: Careers
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